FAQ

1. When will I receive my order? -- We will ship your order within 2 business days. We use USPS Priority Shipping or Ground Mail for domestic orders. You will receive your domestic order within a week or so. If not, we'll be sure to let you know. For International orders, we will do our best to get your order to you within 15-20 days.

2. What is your Return/Exchange policy? -- 100% Satisfaction Guarantee: We're all human. Life happens. We understand. We accept Returns and Exchanges for t-shirts, inventory permitting, within 20 days of purchase. Please contact us by e-mail regarding your concern.
E-mail address: help@greenhitshirts.com Items must be unworn, unwashed, with all original tags. In order to assist you with the fit of our shirts we've included sizing charts here: Men: Men's Shirt Size Chart Our shirts fit snug. When in doubt, please order up a size. For any Art Returns please contact us by e-mail within 20 days of purchase at the following address: help@greenhitshirts.com

3. What if I have a question about my order? Please contact us via email here: help@greenhitshirts.com

4. On what kind of shirts do you print? -- 100% cotton fine Jersey t-shirt, printed with water-based inks. Refined, tailored fit. Durable rib neckband. Our shirts fit snug. When in doubt, please order up a size. Men: Men's Shirt Size Chart

5. Do you offer care instructions? --    Wash shirts inside-out with like colors in cold water. Tumble dry low. Better yet, hang dry. Follow these simple instructions and your shirt will last for years and years. Enjoy!!

6. What can you tell me about your giclee art prints?    --    Our giclee prints are created with the highest quality certified archival inks on canvas and fine art media. Our master printer is an amazing human being who works with extraordinary care. Satisfaction guaranteed.

7. Will my shopping experience be secure?    --    You can shop at Green Hit Shirts with confidence. We have partnered with Authorize.Net , a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers. The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. See an online payments diagram to see how it works. The company adheres to strict industry standards for payment processing, including:

128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
Industry leading encryption hardware and software methods and security protocols to protect customer information.
Compliance with the Payment Card Industry Data Security Standard (PCI DSS).

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy . Green Hit Shirts is registered with the Authorize.Net Verified Merchant Seal program.

8. What type of payment do you accept? -- All prices are in U.S. Dollars. We accept Visa, Mastercard, American Express, Discover and PayPal only. No mail orders. No other forms of payment.

9. What is a Card Verification Number? -- Visa, Mastercard and Discover card users must provide the three digit number on the back of the card to the right of the signature line. American Express users must provide four digits from the front of the card.

10. What if I have trouble using my credit card? -- Address for shipping and address to which credit card statements are mailed must be exactly the same. Credit card number, expiration date and card verification number must all be correct. If you have trouble, please contact your financial institution. If you still have trouble, please contact us here: help@greenhitshirts.com.